Nikhil Govindaraj

VP, Products
Moxie

Nikhil Govindaraj is Vice President of Product Management at customer engagement company, Moxie. In this role, Nikhil is responsible for all aspects of product management, product design and strategy. Nikhil brings to Moxie more than 15 years of experience in CRM, enterprise collaboration and multi-channel contact centers. Nikhil joined Moxie, then Talisma, in 2000 and he has served in several key roles within the organization including program management, sales engineering and product management. Nikhil earned his MBA in Systems and Marketing from Symbiosis, India. Follow him on Twitter: @Go_Moxie @gonikhil

Check out the incredible speaker line-up to see who will be joining Nikhil.

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The Digital Traveler: Harnessing Their Research For Your Revenue

Thursday, January 4th, 2018

11:25 Panel Discussion: Form Versus Function—Building An Effective Online Experience

As travelers explore your product offerings, it is imperative for your business to have a top eCommerce platform that delivers the latest functionality, while also being visually appealing. But how should you decipher where your budget and time goes—to IT or Marketing? How do you balance both? The experts on this panel debate forms versus function in which they:
• Creating landing pages to grab your users’ attention and bring them into your brand’s lifestyle
• Performance ability: ensuring page load speeds/site performance are fast to capture customers’ short attention span
• Back to basics: providing a rich user experience with accurate search abilities to browse travel offerings and products
• Testing user experience before jumping on the “new, hot” technology