Michael Weiss

Director, Online Retail, Global Operations
Marriott International

As a seasoned professional in eCommerce, marketing and product management, Michael has created unique business opportunities and has driven profitability within several industries, including hospitality, health & wellness, software and retail.

Most recently, Michael serves as Director of Online Retail for Marriott International. For the past three years, Michael’s effective marketing and business relationships have been primary contributors to the significant growth in program revenues. His responsibilities include managing vendors, designing online marketing campaigns, maintaining the promotional strategy and building external and internal partnerships.

Previously, Michael served as Director for MGM Resorts International’s Online Marketing Group. Michael managed the company’s domestic online marketing campaigns for its world-class hotels including Bellagio, Mirage, ARIA, MGM Grand and others. Michael's creative leadership, utilizing display marketing, SEM, SEO, social media, strategic partnerships and ecommerce, produced over $100 million dollars in annual revenue.

Check out the incredible speaker line-up to see who will be joining Michael.

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Be Our Guest: Extending Digital Solutions To The In-Trip Experience

Sunday, February 4th, 2018

15:20 Panel Discussion: Catering To The Self-Serving Traveler

Travelers are on the fly and more independent than ever, thanks to mobile. You can do more than mobile than just send emails and have an app; you are able to communicate with travelers and capitalize on the “instant” mindset. Communication via app is key during the in-trip experience for the independent traveler, but these executives will share tips on how to service and capitalize on the self-serving customer by:
• Digitally assisting the traveler during the check-in process—what you need now to make it seamless
• Re-training on-site associates: how to be hands-off, yet helpful
• Building content for on-site mobile tools: what is the appropriate amount of information that needs to be provided?
• Capturing data to understand what the self-serving traveler is interested in, and pushing ancillary products