Karen Tepper, Mobile Vice President at Priceline.com
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Karen Tepper


Mobile Vice President
Priceline.com

Check out the incredible speaker line-up to see who will be joining Karen.

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Be Our Guest: Extending Digital Solutions To The In-Trip Experience

Sunday, February 4th, 2018


12:00 Supporting The Last-Minute On Demand Mobile Customer

A close look at the last-minute booking phenomenon. Contrary to popular belief, mobile technology did not only spur a healthy number of spontaneous same-day bookings, it also empowered travelers to plan to be spontaneous. Many same-day bookings are researched days and weeks in advance not only on desktop websites, but also on mobile sites and mobile apps. To support the On Demand traveler who plans to book a same-day reservation, mobile products must:
• Include features that facilitate browsing and searching across multiple platforms
• Offer a mobile-optimized checkout experience focused on speed and simplicity
• Support and encourage re-engagement
• Contain deals, offers, or tools that are personally relevant to each individual user